It's a funny word that means different things to different people. This week we are undertaking a consultancy with our shop staff.
Around 40-50 people work in our shop each week. They contribute immensly to our public image, our capacity to help people, our material donation processing, the appearance and maintenance of our centre and our finances. They are good people who need to be heard.
This week (and into next if needed) they each have the opportunity to speak one-on-one with me about marketing and sales, donor care, customer care, volunteer care, displays, waste management, supervision of the shop, OHSW and any new ideas they have.
Please pray that this process is a positive one and that Lucy and I are able to discover the best way forward for the shop in 2010.
No comments:
Post a Comment